FAQs

Product pages for teacher editions and student editions will have a Look Inside the Book feature below the cover image. This feature will display the front matter and a sample chapter from the book.

Christian school teachers or administrators may also request an exam kit—examination copies of the materials you would like to see can be shipped to your school. These materials are available to you at no charge and may be kept, except for Elementary Spanish. If you would like to request an exam kit, please contact your territory manager, call customer service at 1-800-845-5731, or fill out this form.

BJU Press collects only information from you that is needed to fill your orders and keep you up-to-date on your order status. We keep that information secure by encrypting it, using a secure server. For more information, read our privacy policy.

School accounts must be approved. Please submit your information and request an account here.

Your account number can be found in the following places:

• On your account home page after you have logged in to bjupress.com
• On packing slips from previous shipments
• On invoices
• On mailing labels—If you have received a catalog or brochure from BJU Press, your account number is on the first line. You can exclude the initial zeros and any letters or dashes after the number.

There are two options for resetting your password.

• Click the Forgot your password link on the Sign In page. You will be taken to a new page and asked to enter the email address associated with your account. Once you confirm your email address, an email will be sent to you with an access link, allowing you to access your account and change your password.
• Contact Customer Service and a representative will help you reset your password. You will receive an email with an access link, allowing you to access your account and change your password.

To ensure that your password reset email arrives, please add bjupinfo@bjupress.com as a trusted contact in your inbox.

Contact the Accounts Office: bjupacct@bjupress.com | 866-879-2966

Current account admin: log in and go to your Account page, then “Organization” to find instructions.

• Check if your school’s account email received setup instructions. (When your account was first created, an email would have been sent to the account email indicated.)
• If expired or missing, contact Accounts to resend/reset: bjupacct@bjupress.com | 866-879-2966
• If your school has ordered before, ask the school account admin to add you as a user.
• If your school does not have a current account, please submit your information and request an account here.

Your current and past orders are available for viewing and tracking online. However, your overall account balance is not available at this time.

BJU Press Professional Development sessions are designed for educators who want to grow professionally and strengthen their teaching skills.

Yes. You can access the course on a device with an internet connection.

The organization that accepts your CEU contact hours determines which category a course fulfills. BJU Press contact hours are issued for educational credit, but each organization may classify or apply them differently. Check with your school, state certification agency, or accrediting organization before taking the course to confirm how the credit will be applied. BJU Press cannot determine how each organization will apply CEU credit.

If you have already received credit for the same session through a previous live or virtual event, you cannot receive additional CEU contact hours for completing it again.

Visit bjupress.com/exchange/ceus.

Contact BJU Press Professional Development Support at bjupinfo@bjupress.com or 800.845.5731, Monday–Friday, 8 a.m.–5 p.m. ET.

Sign in to your Trove account and scroll down to Training and Support to see the sessions available to you. Select the session and follow the on-screen instructions to begin.

Complete all required session content, watch the entire video, and earn at least 80% on the assessment. Session videos are typically 50–60 minutes.

Yes. If you do not earn at least 80%, you may retake the assessment.

After you complete the session requirements and earn at least 80% on the assessment, your CEU certificate will be emailed to you.

Check the email associated with your Trove account, including your spam or junk folder. The certificate is not available as a separate item in Trove. Save or print the emailed certificate for your records.

Go to the Professional Development site and sign in to your account. If you are new to the site, follow the instructions to register for an account. Returning users should sign into their existing account. Select the session you want to take and follow the on-screen instructions.

Complete all required session content, watch the entire video, and earn at least 80% on the final assessment. Course sessions are typically 50–60 minutes; check the description for the approximate length.

Yes. If you do not earn at least 80%, you may retake the assessment.

Your certificate is stored in your professional development account. Sign in to the site to access it.